Refund Policy

  • Cancellation

    The company will terminate any project, irrespective of the following situations:

    • The client has the option to temporarily suspend a project for up to one month. If the client cannot be contacted after the one-month hold period, the project will be canceled, and no refund will be provided.
    • Once three revision requests have been made, the project cannot be canceled.
    • If the client requests a refund, it will be considered.
    • If a fraudulent card was used to make payment for the project, it may result in project termination.

    However, clients are entitled to request a refund at any time they deem appropriate.

  • Refund Policy

    Figma Logo Design offers a 100% refund to clients if their project has not been initiated within ten days of purchase. However, this policy may be invalidated regardless of the circumstances. If the initial concept has been shared and a refund is requested, the refund will be prorated (deducting the processing fee and production costs incurred). Additionally, a refund will not be granted if:

    • Design revision requests have been made, as it is considered a continuation of the project.
    • The client has been unresponsive for more than ten days.
    • The project was availed under a discounted or promotional offer.
    • The project requires urgent completion.
    • A dispute has been filed.
    • The project has been outsourced to a third party.
    • The issues raised are unrelated to the company or the project.
    • The disagreement arises from the client's business partnership, change of mind, or hiring of another company for the same project.

    Once clients have received a refund, they are prohibited from using any concept or design shared with them. If the client is found to be using the concept or design under any circumstances, legal action will be taken.

    Duplicate payments will be promptly refunded in full without any delays.

  • Cancellation and Claim Refund

    You can get your refund by:

    Phone Number: [Phone Number]

    Live Chat: Click here to get started

    Email: support@figmalogodesign.com

    Upon receipt of your refund request, we will promptly address it once the necessary analysis has been conducted and subsequently commence the process.

    Upon successful refund issuance, you will relinquish any rights to the designs submitted by Figma Logo Design. This information will be forwarded to the Government Copyright Agencies for legal purposes.

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